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by sarah last modified 11/04/2023 06:59 PM

Mikey Spice

by sarah last modified 11/04/2023 06:59 PM

We apologise to audiences of the Mikey Spice gig that was scheduled to take place Monday 10th April 2023 at Trinity Centre. We understand ticket holders are disappointed and frustrated that the headline act did not perform. We were equally disappointed given that we have a proud history of hosting Reggae artists.

This event was booked at the venue by a third-party promoter. The show was originally booked at Bristol’s O2 Academy and Trinity took on the show as a last-minute capacity downgrade in good faith, with the hope that this would mean fans who had already purchased tickets would get to see the planned show.

On the night, Trinity staff slowly became aware that the headline act had not arrived at the venue. The promoter was unreachable, and they did not provide us with any indication that there had been this change to the line-up.

Though the event took place, we appreciate this wasn’t the event that people paid for. As such, Trinity will issue refunds automatically to any fans who purchased tickets through our own ticketing platform.

Unfortunately, we are unable to issue refunds to those who purchased tickets through third-party sites. We recommend fans contact their ticket provider directly if you wish to request a refund. We contacted Bristol’s O2 Academy who declined to offer a comment.

We are sorry that our due diligence to check promoter credentials fell short of what is expected of us and we will take greater care in future to ensure a greater degree of care for artists and fans.

We would like to give thanks to the talented support acts who did perform and will do what we can to ensure anyone who performed receives a fair payment We hope that the negative experiences of fans will not reflect badly, either on them as artists or us as a venue.

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