You are here: Home / About us / Policies / Trinity Policies
by sarahb last modified 12/04/2019 01:14 PM

Trinity Policies

by sarahb last modified 12/04/2019 01:14 PM
Trinity Policies

Trinity's policy summary

This document is designed to provide a brief overview of our policies and their importance. It is not designed to replace individual policies.

It is important to remember that most policies relate to more than one other policy area – they are not designed to be referenced in isolation, but as a unit to help us be the best organisation we can be.

Why are policies important?
Hundreds of years ago, employees were regularly forced to work in unsafe working environments where they may be at risk of harm or unfair treatment. Policies have been developed over time in order to protect people and enhance every working environment through best practice. Policies are important to Trinity because they:

  • Are the link between the company's strategic vision and the day-to-day operations
  • Allow Representatives to operate without constant management intervention
  • Protect Stakeholders and improve their overall experience
  • Provide a safety-net within which we can implement action and change
  • Help to prevent incidents, address issues and protect the Charity
  • Ensure consistency when taking on new activities or expanding our activity offer

1. Code of Conduct

The Trinity Centre is a safe, inclusive space and we expect all visitors, staff and volunteers to treat each other with respect and dignity at all times.

2. Equal Opportunities
Trinity promotes and celebrate diversity and we want to make sure the is equality of opportunity and inclusion within all areas of our organisation and activity.

3. Trans Equality
Trinity seeks to provide a supportive, safe environment for trans and gender non-conforming people.


4. Membership
Trinity is a Membership organisation and we want to ensure the people who care about and use the Trinity Centre have their say and stake in what we do.

5. Training
Our training policy relates to the provision of quality training for young people and our commitment to ensuring the highest standards in all our training projects and courses.

6. Bookings

Trinity is committed to providing affordable facilities and resources from the Trinity Centre to our target beneficiaries and to being fair, open and transparent in our allocation of space and rates.

7. Free Speech
Trinity wants to ensure freedom of expression and intellectual freedom remains core to our mission and that this is fully reflected in our policies and practices, alongside understanding and upholding any legal limitations.

8. Complaints

Trinity wants to provide a good level of service to our Stakeholders. If we get something wrong we want to know about it so we can improve our services and prevent issues in future.

9. Recruitment
Trinity is committed to fair, consistent recruitment processes and practices and to ensure everyone suitably qualified for available roles are given equal chance to apply.

10. Volunteer
Trinity is an organisation built on volunteers. We are dedicated to treating volunteers fairly supporting them within their journey in the organisation.

11. Communications
Trinity is committed to positive communication internally and externally to create a healthy environment for Trinity Representatives and Stakeholders.

12. Appraisals

Trinity is committed to providing a performance appraisals to help staff and volunteers understand their role in helping to our shared Trinity’s goals.

13. Grievance & Disciplinary
Our process and procedure for responding to grievances and disciplinary issues. Where possible, Trinity is committed to resolving any issues informal through good communication, dialogue and mediation before actioning a formal process.

14. Involuntary Leavers
This policy sets out management of situations where someone is required to leave the organisation involuntarily.

15 & 16 Flexible Working & Expenses
Trinity is committed to providing a flexible workplace for staff and covering all responsible workplace expenses.

17 & 18 Children & Pets in the Workplace
Sets out our approach to allowing staff the opportunity to bring their children and pets to work.

19. Confidentiality
Trinity protects the information we hold on staff, users, hirers and other people in/linked to the organisation and building. We respecting privacy and will not share information without consent.

20. Data Protection
As above; this policy applies to the different ways we store information - computers, online, hard copy - and how long we keep information for.

21. ICT
Trinity is committed to using Free and Open Source Software to help eliminate barriers to accessing ICT and to encourage innovation and adaptation.

22. Safeguarding Children, Young People & Vulnerable Adults
Trinity places the welfare of children, young people and vulnerable adults at the forefront of our priorities and decision making. We make sure all staff are trained in safeguarding and how to report their concerns.

23. Ex-Offenders
Trinity is committed to providing opportunities for ex-offenders and a chance of rehabilitation, whilst also ensuring that staff and centre users are protected in line with our Safeguarding Policy.

24. Smoking, Drugs & Alcohol
It is illegal to smoke inside Trinity’s premises. Unless part of a scheduled event, intoxicating liquor shall not be consumed on the premises. Use, possession, sale, distribution, or being under the influence of illegal substances on Trinity’s premises is strictly prohibited.

25. Conflict of Interests
Trinity is committed to a culture of fairness, openness and transparency and declaring all conflicts of interest with our relationships with external organisations, where there may be a connection with either a staff or board member.

26. Risk Management
This policy sets out our Board and management’s approach to risk, including regularly monitoring against a Risk Register.

27. Ethical

Trinity is committed to ensuring our work is carried out in a measured, responsible way - specifically, where and who we receive donations and grants from - to ensure this does not conflict with our charitable objectives.

28. Critical Incidents
We want to ensure consistent management, response and reporting of critical incidents and that escalation of an incident is prevented.

29 & 30 Finance & Reserves
These policies outline Trinity's financial processes and procedures and our commitment to operating in an open and transparent way and to ensuring the long term sustainability of our charity.

31. Health and Safety
Sets out our approach to ensuring that we create a safe environment for all Representatives and Stakeholders and that it is the responsibility of all staff to ensure they are aware of and help to mitigate against any risk to safety.

32. Food Hygiene
Ensuring good practice regarding preparation, storage and sale of consumables.

33. Environmental
This policy sets out Trinity's commitment to sustainability and ensuring our activities do not have an adverse impact on the environment.

34. Parking
Policy to set out the fair allocation of parking resources of the Trinity Centre site.

Trinity have the right to amend or remove policies at any point. Exception to any part of Trinity Policies cannot be made without the approval of the Board of Trustees.

Document Actions
Filed under: ,